The Albanian Banking Association has warned the public about recent scam calls made through VOIP technology (internet calls). In these cases, unauthorized individuals attempt to obtain banking information and personal data from citizens.

According to the association, recent reports describe calls coming from addresses with “@gmail” or other platforms that use a bank’s name. Sometimes, the caller ID may display the bank’s name or logo, creating the impression that the call is official. However, these calls are fraudulent attempts.

The association explained that these calls rely on the internet, and the caller’s true identity cannot be verified through such addresses. During the conversation, scammers may speak different languages and ask for bank card details, PINs, security codes, or other confidential information. They often claim they need the information to stop suspicious activity on the account.

The Albanian Banking Association reminded the public that banks in Albania never request card details or sensitive information over the phone. Citizens should not share personal information, should end suspicious calls immediately, and contact their bank only through official numbers published by the institution.

Furthermore, any suspicious call should be reported immediately to the relevant bank. The association and member banks reaffirm their commitment to raising awareness and protecting clients from financial scams.